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FAQ for Mikrotec Messenger

Where can I get the Mikrotec Instant Messenger?
How do I chat with other Mikrotec users?
How do I register an account with im.mis.net?
How do enable people to find me?
How do I find people?
Where can I get more information regarding Mikrotec Instant Messenger and Jabber software?

Where can I get the Mikrotec Instant Messenger?[back to the top]

You can download it here Be sure to save the installer to a place that will be easy to find on your computer such as your desktop and then simply double click the installer and follow the instructions as they appear on your screen.

How do I chat with other Mikrotec users? [back to the top]

The Mikrotec Instant Messenger (or MIM for short) is a free messenger service provided by Mikrotec Internet Services to our customers. Mikrotec Instant Messenger uses the Jabber software which is an open XML protocol for the real-time exchange of messages and presence between any two points on the Internet.

In order to use Mikrotec Instant Messenger you must register with Mikrotec’s chat server. The chat server is: im.mis.net Now that you know the server to use you’ll need to register an account.

How do I register an account with im.mis.net? [back to the top]

When you first open Exodus or Jabber, you'll see a start screen such as that shown below:

Fill in the information for Server (e.g., im.mis.net), Username (e.g., juliet), and Password (e.g., R0m30). The "Resource" field helps Mikrotec Instant Messenger know which instance of your IM account to send messages to (e.g., if you have IM clients installed on multiple computers), so you can put information about your location (e.g., office) or the name of the program (e.g., Mikrotec Instant Messenger).

Click "OK" or "Login" as appropriate and your IM client will attempt to log in to the server you specified.

IMPORTANT NOTE ABOUT USERNAMES!

Usernames are case-insensitive, so StPeter@mis.net is the same as stpeter@mis.net. Also, Mikrotec Instant Messenger usernames are limited to 255 characters (not that you'll ever need a username that long, but just in case...). In addition, certain characters are not allowed in your username:

• @ ('at' sign)
• : (colon)
• ' (single quote)
• " (double quote)
• < (open angle bracket)
• > (close angle bracket)
• & (ampersand)
• \r\n\t (whitespace is not allowed!)
• cntrl-* (control characters)

If your username is taken, you may be asked to try a different username:

If your desired username is still available, your MIM client will ask you if you want to create an account:

Click "Yes" and your account will be created.
Congratulations: you are now connected to the Mikrotec Instant Messenger Server!

How do enable people to find me? [back to the top]

Sending a message to a bot or chatting with random strangers in a chatroom is all fine, well, and good, but the main attraction of instant messaging is the ability to talk with your friends and family in real time. To do chat with someone, you need to know their Mikrotec Instant Messenger ID (or convince them to try Mikrotec Instant Messenger). Unfortunately, you're not necessarily going to know the Mikrotec Instant Messenger ID of the person you're trying to reach. So the question naturally arises: how do you find people in MIM?

Certainly you can tell all your friends about Mikrotec Instant Messenger or advertise your MIM ID on your website or in your email signature. However, Jabber also has its own directory containing basic information about some of the many people who use Jabber. This directory is called the Jabber User Directory, and is known affectionately as JUD. Actually there can be any number of such directories, but the main JUD is located at the jabber.org server. While you are not automatically added to this directory when you register with a Jabber server (that would violate our respect for individual privacy), you can choose to add yourself to this directory if you would like other people to be able to find you.

To add yourself to the JUD, select Tools > Edit my Vcard / Profile and click the Personal tab to add your information.

When you're done, click "OK" to send your information to the JUD.

OK, now you're in the user directory. But we still haven't talked about how to find people in the JUD....

How do I find people? [back to the top]

Select Tools > Contacts > Search for a Contact (or just Cntrl-F) > Click Start. You will see the following screen:

Type in the criteria you'd like to search on (first name, last name, username, etc.) and click "OK". JUD will return a list of users who match your criteria:

Now you can easily add the desired user to your contact list (in Mikrotec Instant Messenger we call it your "roster") by clicking the user's entry and then clicking the "Add Contacts" button. As we discuss in detail in the next section, that will send a subscription request to the person you selected.

Where can I get more information regarding Mikrotec Instant Messenger and Jabber software? [back to the top]

Mikrotec Instant Messenger runs using the Jabber software. A complete user guide can be obtained here http://www.jabber.org/user/userguide.html#register . For more advanced features you may want to go there and take a look.