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Our tech support is open 24 hours a day, 7 days a week.

Welcome to the Mikrotec Helpdesk Website! There are many interesting and useful things to do and see on the Internet. New concepts are becoming reality daily and we all have questions sometimes. We are dedicated to answering the questions and solving the Internet connectivity problems of our corporate and residential clientele. The links to the left provide helpful information about the Internet and Mikrotec.

The helpdesk is open twenty-four hours a day, seven days a week to meet your needs. Our technicians can help you fix just about any problem, but if that doesn't work we don't stop there. Follow the link on the left side to learn about our on-site service policy.

Mikrotec Dialup Access Numbers

Mikrotec offers several local access number for various area's in Kentucky, West Virginia, and Virginia. Below, click the state that corrisponds with the area that you are requesting an access number.

Mikrotec's How-To Section

Use Mikrotec's site to help you with common problems and questions that are asked frequently

Click here for more.

Is Mikrotec in your area?

To see if Mikrotec is in your area:

1. Pick the service of your intrest
2. A map will display of areas that we cover with the corrisponding service.

Frequently Asked Questions

Mikrotec Instant Messenger FAQ
Personal Web Space FAQ
Email Virus Filter FAQ
Pop-up Stopper FAQ
News Reader FAQ
MailWasher FAQ
Spam Filter FAQ
Webmail FAQ

WebSpace and Counter Signup

Mikrotec offers each customer free web space. Voyager subscribers receive 25 Mb of web space for non-commercial, non-domain-routed use. Odyssey subscribers receive 50Mb of web space for non-commercial, non-domain-routed use. DSL subscribers receive 50 Mb of web space.

Counters can also be downloaded free, and can be used in your web site.

Click here for more.

Why "On-Site"?

Don't have time to call tech support? If we can't fix your problem over the phone, you have the option of having a Mikrotec technician come to your home.

Click here for more.

Accetable Usage Policy

The Accetable Usage Policy or AUP, is Mikrotec's legal agreements and disclosers to our end users.

Click here to read the AUP.

Helpdesk Feedback

We're working hard to make sure our technical support is the best it can be. If you have a comment on your helpdesk experience, or would like to make a or suggestion; click Here.